Donald Frantum
14298 Desert Rose Street
Hesperia, CA  92344
Main - (949) 705-6897

donald@ldaffiliates.com

 

RESUME

 

EXPERIENCE:                                           
5/2005 - Present  L&D Affiliates, Ltd     Hesperia, CA
Industry:  Retail/Wholesale/Distribution                                                       
Title:  Sr. Business Consultant      

  • Provide technical business analysis and operational guidance to Small and Medium size Businesses in the retail, wholesale, and distribution market
  • Implement customized SAP Business One Enterprise software solution
  • Implement various 3rd party add-ons such as I-Bolt, Ironware RFIDs, Radio Beacon, AMEX CC Processing Module, CDI UPS integration, and PayMate Platinum
  • Provide ad-hoc development and ongoing support as needed
  • Completed over 10 successful implementations

 

 

2/2005 - 5/2005                           AROA Marketing                Sylmar, CA
Industry:   Retail/Wholesale Mail Order/Catalog, E-commerce, Point of Sale      
Title:   Director of Business and Technology      

  • Evaluate and recommend methods to organize business operations
  • Manage and develop five junior IT staff members
  • Create and maintain IT budgets
  • Manage all hardware, software licensing, vendor, and consulting contracts
  • Support all CRM, E-commerce, Accounting, WMS, and administrative applications
  • Develop automation paths for enterprise system
  • Manage several projects for new channel development, e.g. point of sale, affiliates and new partnerships
  • Create and maintain knowledge base for IT FAQ�s
  • Manage Image and MS SQL2K databases
  • Create ad-hoc and custom reports using Crystal Reports 9
  • Provide second level support to staff and partners for all IT issues
  • Provide training to all subordinate members of IT team
  • Maintain phone system and networks

 

5/2002 - 3/2005   Houdini, Inc.                       Brea, CA
Industry:   Retail/Wholesale - Mail Order/Catalog, E-commerce                         
Title:   Sr. Business Analyst/Programmer      

  • Create use case, process, and activity models for current and future business processes
  • Plan, analyze, design and maintain various new and existing programs to minimize common obstacles for CRM, Finance, WMS, Order Management and Ecommerce enterprise solution
  • Work with senior management team to devise new development strategies for rapid and continued growth
  • Create and maintain vendor/partner interfaces with large scale companies such as Costco, Sam's Club, and Wal-Mart
  • Provided QA testing standards for new versions and/or patches of our enterprise software
  • Develop and Maintain Image and SQL databases
  • Support all administrative functions, e.g. marketing, accounting, call center, etc.
  • Provide first and second level support during season (Q4)
  • Create ad-hoc and custom reports as required

 

9/2001 - 5/2002     Direct Tech, Inc.                  Omaha, NE
Industry:   Data Warehouse Application Provider                                             
Title:   Software Engineer      

  • Create and maintain Oracle PL/SQL, Perl and Ecometry interfaces as third party Inventory Forecasting/Data Warehouse software
  • Provide end-user support
  • Provide billable software training and support beyond the normal scope of support contract
  • Created custom views, stored procedures, and reports as required
  • Develop and maintain reports using Crystal 8.5
  • Create use case and activity models for existing and future development efforts and requests

 

10/1999 - 8/2001     California Style, Inc.             Carlsbad, CA
Industry:   Retail/Wholesale Mail Order/Catalog, E-commerce                         
Title:   Information Technology Manager      

  • Manage Enterprise Retail Management Software (Ecometry), Point of Sale Software (Malibu), and Financial accounting Software (Multiview.)
  • Manage, direct, and provide mentorship and training for five junior IT personnel
  • Develop budget for IT Department
  • Assume responsibility for all hardware, software licensing, vendor, and consulting contracts
  • Institute system-wide security protocol to manage user privileges
  • Maintain Image database
  • Build and maintain HP3000 mini-mainframe for improved performance and increased workload.
  • Evaluate and support subordinates in resolving issues pertaining to all enterprise and third-party applications
  • Create and maintain MS SQL 7 database for ecommerce and reporting
  • Revise Backup and Recovery procedures to provide for higher availability and timely disaster recovery
  • Create custom reports using Image, Crystal Reports 8.0, and MS SQL 7 to evaluate business state

 

12/1998 - 10/1999      Ecometry, Inc.                      Boca Raton, FL
Industry:   ERP Software      
Title:  ERP Application Support - Pre/Post Install                                   

  • Interface with clients for pre/post install questions, concerns and issues
  • Assist new clients with setup and testing Ecometry in preparation for "go-live"
  • Solve client/server, software, and user issues for clients who are preparing or have implemented Ecometry Retail Enterprise Software
  • Provide detailed trouble tickets and bug reviews to programmers and senior support for resolution

 

12/1997 - 12/1998     Cross Country Staffing            Boca Raton, FL
Industry:  Nursing and Allied Health Staffing                                                 
Title:  Direct Mail Coordinator      

  • Implement procedures that save an average of 52% in postage
  • Develop strategies that increased responses by potential clients by 25%
  • Research and provide programs to increase deliverability of otherwise undeliverable mail
  • Create procedures that resolve the necessity of manual correspondence and more effectively convey the corporate policies and messages of Cross Country Staffing
  • Manage a program that employs people with disabilities

 

12/1990 - 12/1994     U.S. Navy                               Worldwide
Industry:   Armed Services      
Title:   U.S. Naval Hospital Corpsman                                                     

  • Actively serving with the 4th Marine Division reserve unit in Baltimore, MD
  • Honorably discharged from active duty 12/94
  • Petty Officer Third Class managing subordinate seamen
  • Lead trauma response team in Naples, Italy
  • Served as Senior Corpsman at Blue Caribe BAS Guantanamo Bay, Cuba during operations in Haiti
  • Provided obstetrical, neonatal, and post-partum care to Haitian refugees
  • Provided medical services to HIV+ patients at Camp Buckley at Guantanamo Bay, Cuba
  • Provided obstetrical, neonatal, and post-partum support to doctors at Naval Hospital Orlando, FL
  • Graduated in top 1% of U.S. Naval Hospital Corps School in Great Lakes, IL

 

EDUCATION:                                          
AppDev  Visual Basic 6.0 Training  San Diego, CA
Degree:   None  
Curriculum:  Visual Basic 6.0 Level 1, 2, and 3  
     
5/2003 - Fullerton College    Fullerton, CA
Degree:  Vocational  
Curriculum:  Fundamentals of C++; Introduction to Linux  
     
8/2003 - California State University    Fullerton, CA
Degree:  Vocational  
Curriculum:  UNIX Shell Programming  
     
6/2000 - Learning Tree University         Irvine, CA
Degree:  Vocational Certificate  
Curriculum:  Oracle 8 PL/SQL  
   Oracle 8 Database Administration  
   Oracle 8 Backup and Recovery  
   Oracle 8 Performance Tuning  
   Oracle 8 Networking  
10/1998 - Piper High School  Hollywood, FL
Degree:  Vocational
Curriculum:  Visual Basic 5.0 Level 1
12/1997 - Towson University  Towson, MD
Degree:

 Bachelor's Degree
Curriculum:  Biology/Pre-Med
8/1993 - University of Maryland University  Naples, IT
Degree:  None
Curriculum:  Pursuing degree in Biology/Pre-Med
8/1993 - University of LaVerne  Naples, IT
Degree:  None
Curriculum:  Pursuing degree in Biology/Pre-Med

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

AFFILIATIONS:                                                                                                                                          
9/2003 - Present     NOVA Triathlon Club    Member               
8/2003 - Present     Inland Inferno Triathlon Club    Member

 

SKILLS:                                                                                                                                       
Skill Name      Skill Level    Last Used/Experience
Window's      Expert    Currently used 10 years
Microsoft Office     Expert    Currently used 10 years
Visual Basic 6.0     Intermediate     3 years of experience
Visual Basic.net     Beginner    1 year of experience
MS SQL 2K5     Intermediate     Currently used 1 years
MS SQL 2K     Expert    Currently used 5 years
Oracle PL/SQL    Beginner    1 year of experience
Crystal Reports      Intermediate     Currently used 5 years
HTML     Intermediate      3 years of experience
MySQL     Intermediate      3 years of experience
Javascript     Intermediate      3 years of experience
C++     Beginner    1 year of experience
Ecometry     Expert    6 years of experience
SAP Business One     Expert    Currently used 3 years
WebOrder     Intermediate      2 years of experience
MPE/IX     Intermediate      6 years of experience
SuprTool     Expert    6 years of experience
Qedit/Editor     Expert    6 years of experience
VESOFT MPEX     Intermediate      3 years of experience

LANGUAGES:                                                                                                                                                                                
Languages     Proficiency Level     
English     Fluent    Full Knowledge
Italian     Conversational    Limited
Spanish     Basic    Familiar

 

REFERENCES:

Available Upon Request